• August 14, 2026
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NEWS FOR THE AI-POWERED INTELLIGENT AUTOMATION ECOSYSTEM

KPMG, ServiceNow Look Toward ‘Agent-to-Agent Communication’ to Drive Business Automation

KPMG, ServiceNow Look Toward ‘Agent-to-Agent Communication’ to Drive Business Automation 

As agentic AI begins to take over as the dominant technology driving process automation platforms, KPMG this week launched a global business services unit that leverages the increasingly popular tech. The global …

Forrester Names Appian, IBM, Pegasystems, Salesforce and ServiceNow as ‘DPA’ Leaders

Forrester Names Appian, IBM, Pegasystems, Salesforce and ServiceNow as ‘DPA’ Leaders

Cambridge, Mass.-based consultancy Forrester has released its most recent Wave report ($) identifying and evaluating what it has identified as the top 15 providers of Digital Process Automation (DPA) technology. For Q3 2025, Forrester named Appian, …

ServiceNow, Boomi Enter Strategic Partnership to Deliver Automated Customer Experiences

ServiceNow, Boomi Enter Strategic Partnership to Deliver Automated Customer Experiences

Managed services giant ServiceNow and Boomi, a software integration platform provider, have unveiled an agreement under which the companies will integrate each other’s AI-powered technology into their offerings to improve their …

ServiceNow Highlights Importance of Automation in New Platform Launch, Acquisition

ServiceNow, the Santa Clara, Calif.-based software giant focused on managing and automating IT and other business workflows, made two announcements recently that bolster its automation capabilities. The firm, which automates workflows …

ServiceNow Acquires UltimateSuite Bolsters Process Intelligence Capability

ServiceNow, the Santa Clara, Calif.-based software company focused on managing and automating IT workflows, has agreed to acquire task mining technology provider UltimateSuite to bolster the intelligent automation capabilities of its …

Forrester Names Appian, IBM, Microsoft and ServiceNow as ‘Leaders’ in DPA

Cambridge, Mass.-based consultancy Forrester has released its most recent Wave report ($) identifying and evaluating what it has identified as the top 15 providers of Digital Process Automation (DPA) technology. For Q4 2023, Forrester named …

ServiceNow Unveils Updated Platform, Adds AI-Powered RPA and Process Mining

Digital workflow technology provider ServiceNow has released an updated version of its Now Platform it says features AI-powered RPA and process mining capabilities. While the Santa Clara, Calif.-based company’s software has …

ServiceNow Launches Solution to Modernize Procurement

Digital workflow technology provider ServiceNow has released a software solution focused specifically on streamlining and modernizing procurement for organizations. By enabling users to leverage self-service and automation to accomplish procurement tasks, …

ServiceNow Acquires Intellibot

Digital workflow software provider ServiceNow has agreed to acquire Indian RPA application developer Intellibot. Santa Clara, Calif.-based ServiceNow said the acquisition will enable the company to integrate Intellibot’s RPA capabilities into …

June AI Emerges from Stealth to Automate Enterprise Software Implementation

June AI Emerges from Stealth to Automate Enterprise Software Implementation

June AI has emerged from stealth and announced a $20 million pre-seed funding round it will use to develop its platform that automates one of the more labor-intensive aspects of enterprise …