The Everest Group, a global technology consultant based in Dallas, has released its annual evaluation of the robotic process automation software market. The company, which produces a “PEAK Matrix” report for …
Tech consultant Infosys and RPA provider Blue Prism have partnered on a solution for help desk operations that will increase the number of queries a customer service department has to handle …
In the past year, several enterprise software behemoths have entered the RPA space through acquisition or significantly bolstered their presence including Microsoft, IBM and SAP. Published reports indicate that another software …
Last year, for the first time, Gartner produced a “Magic Quadrant” for RPA—a sign that, as a sector, the automation technology has entered the mainstream of business thinking. This year, the …
In June 2019, U.K.-based RPA technology provider Blue Prism acquired Thoughtonomy. At the time, Blue Prism cited Thoughtonomy’s cloud-based platform and Software as a Service (SaaS) delivery model as key areas …
More than nine out of 10 (93 percent) C-level executives indicated in a new survey that they are deploying or extending automation capabilities within their company—and 81 percent specifically noted RPA’s …
In a short period of time, Covid-19 has changed the nature of work. Many businesses continued with limited staffs or were forced to furlough or even lay off employees. As companies …
With its heavy reliance on manual processes in the back office, healthcare has been an area of focus for RPA providers since the technology’s emergence a half decade ago. During the …
In the earliest days of RPA (a whole half-decade ago), some thought of the technology as a competitor to, if not an outright replacement for, offshoring. The notion was logical: offshoring …
Despite an extremely unsettled business environment, companies are trying to position themselves for life after Covid-19. With organizations perhaps having to find ways to control costs in the lean months ahead, …
