Tech consultant Infosys and RPA provider Blue Prism have partnered on a solution for help desk operations that will increase the number of queries a customer service department has to handle …
In the past year, several enterprise software behemoths have entered the RPA space through acquisition or significantly bolstered their presence including Microsoft, IBM and SAP. Published reports indicate that another software …
Last year, for the first time, Gartner produced a “Magic Quadrant” for RPA—a sign that, as a sector, the automation technology has entered the mainstream of business thinking. This year, the …
In June 2019, U.K.-based RPA technology provider Blue Prism acquired Thoughtonomy. At the time, Blue Prism cited Thoughtonomy’s cloud-based platform and Software as a Service (SaaS) delivery model as key areas …
More than nine out of 10 (93 percent) C-level executives indicated in a new survey that they are deploying or extending automation capabilities within their company—and 81 percent specifically noted RPA’s …
In a short period of time, Covid-19 has changed the nature of work. Many businesses continued with limited staffs or were forced to furlough or even lay off employees. As companies …
With its heavy reliance on manual processes in the back office, healthcare has been an area of focus for RPA providers since the technology’s emergence a half decade ago. During the …
In the earliest days of RPA (a whole half-decade ago), some thought of the technology as a competitor to, if not an outright replacement for, offshoring. The notion was logical: offshoring …
Despite an extremely unsettled business environment, companies are trying to position themselves for life after Covid-19. With organizations perhaps having to find ways to control costs in the lean months ahead, …
Blue Prism is one of the early pioneers of RPA. Jason Kingdon is executive chairman of the company. He has been with Blue Prism nearly from the beginning, using his AI …
