Salesforce projects that Cyber Week 2025 will generate $334 billion in global online sales, with $73 billion directly influenced by AI and agents, up 22 percent from last year. The company said retailers deploying agentic …
As technologies that can be applied to process automation continue to proliferate, platforms that can integrate the growing number of tools and capabilities involved are becoming increasingly important for businesses. Those …
Lake Michigan Credit Union (LMCU), one of the nation’s largest mortgage lenders, has spent the past few years confronting market volatility, shifting rate cycles and rising member expectations. Those realities made …
The world’s largest e-commerce company has launched a new feature called AI Mode, an agentic AI-powered workflow designed to streamline supplier discovery and sourcing across its global B2B marketplace. Alibaba.com unveiled the feature at …
A new report from ABBYY indicates that financial services firms are adopting generative AI at a rapid pace while struggling to keep up with the governance challenges that accompany it. According to the State of Intelligent …
Levi Strauss & Co. has begun developing an integrated agentic AI orchestration platform to automate and coordinate workflows across its corporate functions. While the company said it intends to integrate the platform …
The thorniest ongoing challenge for automation providers in an AI age is allaying workers’ fear that the technology is an existential threat to their livelihood. In the face of that, and …
SS&C Technologies Holdings has introduced an AI agent catalogue aimed at helping financial services and healthcare organizations automate complex, document-heavy processes such as credit processing and contract validation. The managed-service offering …
PayPal has introduced a new suite of agentic commerce services designed to help merchants integrate with the emerging world of AI-powered commerce. The offering is built on PayPal’s established payments infrastructure and …
BigPanda has acquired Velocity, a site reliability engineering (SRE) company specializing in AI-powered incident response, as it seeks to expand its leadership in the emerging field of agentic IT operations. The acquisition is aimed at strengthening BigPanda’s core …
