PointClickCare has expanded its Advisor portfolio of AI-enabled workflow automation tools aimed at the healthcare space with the release of Billing Advisor, a product intended to help skilled nursing providers identify …
Traditional seat-based business models in the enterprise software industry are under attack by AI agents that are automating increasingly complex work on behalf of users, according to new research from Gartner. …
Customer experience (CX) and call center technology provider Genesys said it has agreed to acquire Pinkfish, a San Francisco-based company focused on workflow orchestration and enterprise connectivity for AI agents. The …
A new research paper from OpenAI suggests AI agents are moving beyond coding in large enterprises, taking more complex workplace tasks in business functions including legal, finance and recruiting. According to …
Coupa, a cloud-based spend management platform, recently announced a deal to acquire San Francisco-based automation and orchestration technology provider Tonkean. Founded specifically to enable “human-in-the-loop” process automation, Tonkean develops no-code tools …
Databricks has announced plans to acquire Panther, another San Francisco-based company, to expand the security it is able to deliver with its lakehouse offering. Panther provides AI-based technology for security operations …
As AI agents become the main engine behind automation and act on behalf of unidentified humans, Boston-based Proof has launched an open protocol intended to help websites and APIs verify the …
“Agentic AI has infiltrated conversations at every level of every organization. Businesses that don’t consider the educational and operational hurdles they will face in any implementation before imagining the capabilities of …
Automation’s latest arms race may be focused on agents, but Adi Kuruganti thinks the real battle is happening on less glamorous ground: orchestration, governance and process reliability. As chief AI and …
While process automation technology providers identified financial services as a ripe target in the early days of RPA, most systems using AI agents have not focused on the space so far. …
