• April 24, 2024
Torq Launches Automation Solution for Cybersecurity SOCs

Torq Launches Automation Solution for Cybersecurity SOCs

Use cases for software automation continue to proliferate and, often, they are recognized by startups that launch by catering to a specific application. Torq, founded in 2020 as a platform to …

Consensus Cloud Solutions Uses NLP and AI to Automate Unstructured Medical Data Extraction

A Los Angeles-based company said it has launched advanced software leveraging natural language processing (NLP) and artificial intelligence (AI) to enable healthcare organizations to process unstructured data that is part of …

Conversational AI Shows Explosive Growth, Reports Say

Last year, less than two percent of contact center interactions between customers and agents were automated, according to global consultancy Gartner. By 2026, the Stamford, Conn.-based firm predicts that number will …

Why Your Company Needs to Be Talking About Conversational AI

By Vijai Shankar, VP Product & Growth, Uniphore Whether it’s major news, a big event or a popular phenomenon, no one wants to be the last person to know what’s going …

UiPath Bolsters NLP Capability with Re:infer Acquisition

As organizations continue to search for ways to automate processes that require unstructured data and interactions with customers, natural language processing (NLP) is becoming a more important part of automation software …