The thorniest ongoing challenge for automation providers in an AI age is allaying workers’ fear that the technology is an existential threat to their livelihood. In the face of that, and …
SS&C Technologies Holdings has introduced an AI agent catalogue aimed at helping financial services and healthcare organizations automate complex, document-heavy processes such as credit processing and contract validation. The managed-service offering …
BigPanda has acquired Velocity, a site reliability engineering (SRE) company specializing in AI-powered incident response, as it seeks to expand its leadership in the emerging field of agentic IT operations. The acquisition is aimed at strengthening BigPanda’s core …
Automation Anywhere announced it has acquired Aisera, a provider of AI-driven self-service agents for IT, HR, and customer support. The intelligent automation technology provider said the move will bolster its capabilities …
The race to redefine automation isn’t a sprint, it’s a decades-long endurance race full of early leads, chaotic spinouts and pre-race strategy being updated on the fly. Yiannis Broustas, vice president …
ABBYY used its Ascend Fall 2025 conference to unveil a series of enhancements to its Process AI and Document AI platforms, emphasizing governance, scalability, and production readiness for generative AI in …
Hundred-year-old businesses are not generally where you expect leading-edge technologies to emerge. But, according to Maxim Ioffe, Global Intelligent Automation Leader at Wesco, an organization with a long institutional memory is …
Bay Area AI-driven loyalty platform provider Loyalty Juggernaut announced it has launched GRAVTY Agentic AI Compass, a multi-agent intelligence suite designed to help enterprises manage loyalty programs through autonomous, data-driven insights. …
As agentic AI begins to take over as the dominant technology driving process automation platforms, KPMG this week launched a global business services unit that leverages the increasingly popular tech. The global …
As more platforms use AI to enhance operations, the technology is being applied to a wider range of tasks. Software testing is one area where AI adoption continues to expand. And, …
