• January 15, 2026
TQA Nets $15 Million in New Funding for Agentic AI-Based Automation Services

TQA Nets $15 Million in New Funding for Agentic AI-Based Automation Services

TQA, an Austin, Texas-based firm providing consulting and services for businesses that want to implement intelligent automation solutions, has secured an infusion of growth capital worth $15 million from Trinity Capital. …

Benioff: AI Agents Have Replaced 4k Support Employees at Salesforce, Boosted Sales Callbacks

Benioff: AI Agents Have Replaced 4k Support Employees at Salesforce, Boosted Sales Callbacks

Salesforce CEO Marc Benioff, who has been among the most vocal evangelists for agentic AI, told Logan Bartlett on his most recent podcast that AI agents have replaced 4,000 human employees …

From Bots to Brains: Orchestrating the Next Wave of Automation

From Bots to Brains: Orchestrating the Next Wave of Automation

Mark Geene understands there’s a big difference between an agent that books your personal travel and one that processes a million claims a month for a health insurer. The distinction matters …

PwC, Google Cloud Partner on AI Agents

PwC, Google Cloud Partner on AI Agents

Large-scale deployments of “agentic AI” in enterprise environments are beginning to take shape, with PwC unveiling more than 120 production-grade AI agents built with Google Cloud. The portfolio spans 24 cross-functional …

Nvidia Researchers Argue for Shift from Large to Smaller Models in Agentic AI

Nvidia Researchers Argue for Shift from Large to Smaller Models in Agentic AI

Agentic AI’s reliance on large language models (LLMs) as the foundational intelligence powering those systems is economically and environmentally unsustainable, according to new research. A team from chip maker Nvidia argues …

Pantomath Raises $30 Million to Advance Agentic AI in Data Operations

Pantomath Raises $30 Million to Advance Agentic AI in Data Operations

The push to apply agentic AI in enterprise settings continues to gain traction, with Cincinnati-based Pantomath netting $30 million in a Series B round it says will bolster its AI-powered automated …

SAP Acquires SmartRecruiters to Add AI-Driven Automation Tools to HR Suite

SAP Acquires SmartRecruiters to Add AI-Driven Automation Tools to HR Suite

ERP providers continue to add capabilities to their platforms to enable automating processes across a wider range of business functions. The most recent example came this week when German ERP giant …

Inside the Vision: Mihir Shukla on Redefining the Enterprise Through Automation

Inside the Vision: Mihir Shukla on Redefining the Enterprise Through Automation

In 2003, Mihir Shukla had just navigated the late 1990s tech boom having been involved in early iterations of two pioneers of internet search: Netscape and Infoseek. Trained as a software …

NiCE Acquires Cognigy to Bolster Agentic AI for Customer Service

NiCE Acquires Cognigy to Bolster Agentic AI for Customer Service

NiCE, founded in the late 1980s to provide recording technology for the nascent call center industry, made an acquisition this week that bolsters its core customer service offering. The Hoboken, N.J.-based …

OpenAI Unveils General Purpose AI Agent for Some ChatGPT Users

OpenAI Unveils General Purpose AI Agent for Some ChatGPT Users

Late last week, OpenAI made a surprise announcement unveiling its new, general purpose AI agent integrated into ChatGPT. According to the blog post announcing the tool, ChatGPT agent takes the best …