• December 6, 2025
SAP Acquires SmartRecruiters to Add AI-Driven Automation Tools to HR Suite

SAP Acquires SmartRecruiters to Add AI-Driven Automation Tools to HR Suite

ERP providers continue to add capabilities to their platforms to enable automating processes across a wider range of business functions. The most recent example came this week when German ERP giant …

Inside the Vision: Mihir Shukla on Redefining the Enterprise Through Automation

Inside the Vision: Mihir Shukla on Redefining the Enterprise Through Automation

In 2003, Mihir Shukla had just navigated the late 1990s tech boom having been involved in early iterations of two pioneers of internet search: Netscape and Infoseek. Trained as a software …

NiCE Acquires Cognigy to Bolster Agentic AI for Customer Service

NiCE Acquires Cognigy to Bolster Agentic AI for Customer Service

NiCE, founded in the late 1980s to provide recording technology for the nascent call center industry, made an acquisition this week that bolsters its core customer service offering. The Hoboken, N.J.-based …

OpenAI Unveils General Purpose AI Agent for Some ChatGPT Users

OpenAI Unveils General Purpose AI Agent for Some ChatGPT Users

Late last week, OpenAI made a surprise announcement unveiling its new, general purpose AI agent integrated into ChatGPT. According to the blog post announcing the tool, ChatGPT agent takes the best …

Automation Anywhere Gains AWS Competency in GenAI

Automation Anywhere Gains AWS Competency in GenAI

Intelligent automation technology provider Automation Anywhere announced it has achieved AWS Competency certification for Generative AI from Amazon Web Services (AWS). The recognition, bestowed at the AWS Summit event in New …

Startup Nabs $4.4 Million to Develop AI Agents for Industrial Sector

Startup Nabs $4.4 Million to Develop AI Agents for Industrial Sector

While automation in the industrial sector often focuses on physical robots completing tasks in the real world, a Bay Area startup has emerged that will help heavy industry automate its digital …

Amazon Telegraphs Smaller Workforce Due to AI Agents

Amazon Telegraphs Smaller Workforce Due to AI Agents

Amazon CEO Andy Jassey recently dropped a big hint on how some enterprises are thinking of agentic AI, how it will affect their productivity and the number of human employees it …

Report Cools Overheated AI Hype

Report Cools Overheated AI Hype

While hype surrounding the role AI agents will play in process automation has maintained its momentum, some recent voices have given rise to some doubt around how soon transformational change will …

Report: Despite Security Concerns, Business Leaders Embrace AI for Process Automation

Report: Despite Security Concerns, Business Leaders Embrace AI for Process Automation

While organizations rush headlong into AI implementations to automate their business processes, IT leaders remain concerned about how the technology will impact network and data security, according to a new report. …

Ai.work Nabs $10 Million Seed Round for AI Workers

Ai.work Nabs $10 Million Seed Round for AI Workers

An AI-first intelligent automation start up has emerged from stealth mode and announced a seed funding round worth $10 million. Based in Tel Aviv, Israel and New York City, ai.work said …