• November 21, 2024
Automation Anywhere Pilots AI Agents for Customer Service

Automation Anywhere Pilots AI Agents for Customer Service

Intelligent automation technology provider Automation Anywhere has released results of a pilot test it conducted internally within its customer service team. To test its new Service Operations Solutions, the company said …

SS&C Blue Prism Remains a Pioneer Post Acquisition

SS&C Blue Prism Remains a Pioneer Post Acquisition

SS&C Blue Prism, a solution from SS&C Technologies, has a long history as a pioneer in intelligent automation technology. The founders were even involved in coining the term “robotic process automation”—though …

Enkrypt AI Launches LLM Safety Leaderboard to Evaluate Safety and Security of Generative AI Tools

Enkrypt AI Launches LLM Safety Leaderboard to Evaluate Safety and Security of Generative AI Tools

Generative AI is being integrated into business technology at a blistering pace and intelligent automation providers seem especially keen to take advantage of the ways it can benefit business users. According …

IT Leaders Have Higher Confidence in Gen AI Output for Automation than Business Line Leaders, Says Report

IT Leaders Have Higher Confidence in Gen AI Output for Automation than Business Line Leaders, Says Report

Since its public introduction in November 2022, businesses have been racing to integrate generative AI capability into all kinds of systems that rely on the analysis of vast amounts of data …

Report Predicts AI Spending Will Triple by 2025, Intelligent Automation Poised to Benefit

The intelligent automation space is positioned to take advantage of an enormous surge in AI spending by global businesses. According to a new report by S&P Global Ratings, AI spending worldwide …

UiPath Announces New LLMs, ‘Context Grounding’ to Enhance GenAI Capabilities

UiPath Announces New LLMs, ‘Context Grounding’ to Enhance GenAI Capabilities

At a recent virtual event, executives from intelligent automation technology provider UiPath announced several additions to its platform that its said will enable users to get the most out of the …

ServiceNow Highlights Importance of Automation in New Platform Launch, Acquisition

ServiceNow, the Santa Clara, Calif.-based software giant focused on managing and automating IT and other business workflows, made two announcements recently that bolster its automation capabilities. The firm, which automates workflows …

Tennr Raises $18 Million by Automating Fax-Based Processes in Healthcare

Remember fax machines? Well, a New York City startup might be rendering them a bit less obsolete using AI technology. In the healthcare industry, however, faxes never really went away. And …

Nanonets Nabs $26 Million Series B Funding Round for AI Agents

Nanonets, provider of an AI-based workflow automation platform focused on automating financial processes, has raised a $29 million Series B financing round. The company said it will use the cash infusion …

UiPath Opens Office, Establishes Automation Education Program in Saudi Arabia

At a recent conference in Riyadh, UiPath CEO Rob Enslin announced that the company is opening its first office in Saudi Arabia. Enslin noted the physical presence will support AI-driven intelligent …