• November 21, 2024

ServiceNow Acquires UltimateSuite Bolsters Process Intelligence Capability

ServiceNow, the Santa Clara, Calif.-based software company focused on managing and automating IT workflows, has agreed to acquire task mining technology provider UltimateSuite to bolster the intelligent automation capabilities of its …

Roboyo Names Weinheimer Interim CEO

German intelligent automation consulting and services firm Roboyo has named Derk Weinheimer interim CEO as Co-Founder Nicolas Hess steps aside temporarily for personal reasons. Hess says he expects to return to …

ABBYY Automates Customs Processes, Reduces Border Wait Times

When the U.K. left the European Union in 2016, the border between the Republic of Ireland and Northern Ireland became an EU/UK border, complicating crossing between the two significantly. An Irish …

Tech Mahindra Launches Navixus for Automation and CX

Tech Mahindra, a global consultancy specializing in digital transformation, has launched a new business unit that will focus on intelligent automation, generative artificial intelligence, and customer experience (CX) technologies. In addition, …

IRS Seeks to Scale Automation Program, Asks Industry for Help in RFI

The Internal Revenue Service (IRS) has asked the intelligent automation community for proposals from vendors that will deliver 35 to 50 automation annually, according to a request for information (RFI) posted …

Forrester Names Appian, IBM, Microsoft and ServiceNow as ‘Leaders’ in DPA

Cambridge, Mass.-based consultancy Forrester has released its most recent Wave report ($) identifying and evaluating what it has identified as the top 15 providers of Digital Process Automation (DPA) technology. For Q4 2023, Forrester named …

Automation Anywhere Partners with Robo Co-Op to Arm Refugees with Digital Skills

Two major wars, numerous local conflicts, and various examples of political and economic turmoil globally are driving people caught up in these situations to flee homes around the world. Many of …

Old Line = Cutting Edge: The Automation Journey of a Business with a ‘Rich’ History

Despite a nearly 80-year history in a traditional industry, Rich Products (Rich’s) has shown a deep commitment to innovation. The global, family-owned food company was born from innovation in 1945 when …

ABBYY Exec Says Generative AI Hype will Give Way to Specialized AI Models in 2024

AI has truly revolutionized process automation software—especially as providers rushed to capitalize on the increasing awareness of the technology after the introduction of Chat GPT exactly one year ago. Nearly every …

Everest Group Names New Leaders in Process Automation

The Everest Group, a global technology consultant based in Dallas, has released its annual evaluation of process orchestration solution providers for 2023. The company, which produces a “PEAK Matrix” report for dozens …