As technology enabling organizations to automate business processes proliferates, adjacent tech that provides greater visibility into the processes themselves—process mining—has gained momentum and is being integrated into the software offerings of a growing number of intelligent automation providers. In its most recent “Magic Quadrant” for process mining, Gartner, the Stamford, Conn.-based IT consultancy that develops the sector and vendor assessments, has named ABBYY, Appian, Apromore, Celonis, MEHRWERK, Microsoft, SAP Signavio, Software AG and UiPath as “Leaders” in the category. Appian, Microsoft and UiPath were included in the “Leaders” category for the first time.
Last year was the first time Gartner produced an assessment specifically for process mining tools, indicating their importance for businesses undergoing digital transformation. The consultancy said in the report that a quarter of global enterprises “will have embraced process mining platforms as a first step to creating a digital twin for business operations, paving the way to autonomous business operations” by 2026.
But, while the technology is growing in importance and achieving impressive adoption gains, Gartner warned of immaturity in the way enterprises manage business processes.
Overall, Gartner evaluated 18 process mining technology providers in the report—up from 15 in 2023—including Cyclone Robotics, IBM, mindzie, Pegasystems, Proxverse, QPR Software, Skan, StereoLOGIC and UpFlux.