• April 22, 2024

ConnectWise, a software maker that enables remote desktop access and control for IT services providers, has enhanced the RPA solution it launched in November. The Tampa-based company said its addition of process automation capability to the Asio platform enables TSPs and MSPs meet their clients’ IT needs in a comprehensive way.

The most recent version of ConnectWise RPA offers streamlined search, more comprehensive and accurate data mapping and makes it easier for TSPs and MSPs to onboard clients.

“We are steadfast in our commitment to advancing our Robotic Process Automation technology and AI capabilities, empowering our partners to enhance productivity and provide exceptional service to their clients,” stated Jeff Bishop, executive vice president and general manager of Unified Monitoring and Management at ConnectWise. “By enabling our partners to automate daily tasks and operate more efficiently, MSPs can swiftly address talent gaps while delivering innovative services that drive business growth for their clients.”