• July 21, 2024

Microsoft, which announced in November 2022 a public preview of new process mining capabilities as part of its Power Automate platform, recently said the tool is now generally available to its customers.

Process mining technology, which helps organizations map and understand business processes, began as standalone software but increasingly is integrated into intelligent automation platforms.

“Process mining plays a crucial role in driving operational excellence and facilitating enterprises’ digital transformation initiatives by employing a data-driven approach to continuously discover, monitor, and optimize existing processes,” according to the Everest Group in its PEAK Matrix report evaluating process mining providers. “The process mining market is gaining strong momentum globally and finding diverse applications across business functions and industries.”

Microsoft was identified as a process mining “leader” in that report and has been integrating the capability into its Power Automate platform since acquiring Minit last year.

The company also announced a limited preview of its generative AI Copilot functionality for process mining that Microsoft says will enable users to draw out insights about processes quicker.

According to a corporate blog post, Principal Group Product Manager of Process Insights Anjili Chaudhry said Copilot in Power Automate Process Mining lets users discover processes from event logs and map attributes to the required data schema using a quick exchange with Copilot, “which iteratively works with you to answer questions on your data, and surfaces automatization or optimization recommendations.”