• May 22, 2024

More than nine out of 10 (93 percent) C-level executives indicated in a new survey that they are deploying or extending automation capabilities within their company—and 81 percent specifically noted RPA’s role in scaling AI in their organization.

The annual survey from RPA technology provider Blue Prism, polled 6,700 knowledge workers and IT professionals in addition to those in the C-suite and found 78 percent agree that RPA will be an important solution for increasing productivity and more than half said the technology is essential for businesses to remain competitive, especially as the world struggles with returning to work after the Covid-19 pandemic, according to Jason Kingdon, executive chairman and CEO of Blue Prism.

“The potential of this technology is only limited by your imagination, as intelligent automation is at the center of enabling digital transformations for large scale enterprises,” Kingdon says. “Soon, organizations will consist of one-third Digital Workforce, one-third employees and one-third infrastructure, as the future of work is only accelerating due to the COVID-19 pandemic.”

The report, The Impact of a Digital Workforce on Business Agility & Survival, is an annual effort by Blue Prism to quantify how business leaders view RPA. The London-based software provider, which announced separately that its revenue has surged 70 percent to $85.7 million (£68.5 million) in the first half of 2020, also found that employers continue to see acceptance from their human workers. Eighty-three percent of those polled said their employees do or would trust working alongside a digital worker. And, 78 percent of employees indicated using RPA would make their lives easier.

“Intelligent automation is more important than ever in driving business resilience and success,” Kingdon said. “These survey results validate how employees and business leaders alike see a digital workforce forever changing the way they work and compete.”

Download the survey here.