Lenovo, the PC manufacturing giant that has moved into digital transformation consulting, has gathered insights in a survey of more than 600 IT leaders worldwide about the power of generative AI in automating the workplace, and presented them in an ongoing series.
The second and most recent report in the Lenovo Work Reborn Research Series finds that more than three quarters of organizations are currently undergoing or actively planning digital transformation efforts with the implementation of generative AI tools and capability.
“Gen AI enables transformation by helping you automate processes—from IT support to workplace hyper-personalization,” the report’s authors wrote. “But transformation also enables Gen AI. With a transformed workplace, you are best placed to use Gen AI to maximize productivity, optimize costs and streamline IT support.”
More than half of those polled cited lack of organizational vision into how digital transformation supports the strategic goals of the business as one of their top obstacles. Generative AI and automation can supercharge an organization, respondents said. But nearly 90 percent said transforming the workplace is the key to enabling those transformative technologies.