• January 30, 2025
Report Says Complex Automation Environment Introduces Increased Risk

A new report says the risks associated with the increasing number of business processes and the technology used to automate them is becoming a concern for organizations. According to Camunda’s 2025 State of Process Orchestration & Automation, the number of endpoints required to execute tasks that are part of a process has grown, on average, about 19 percent in the past five years.

Citing the need for better management of their processes, 82 percent of those polled for the study identified an increase in compliance risks due to a lack of process control. More than three quarters indicated mismanagement of automation has led to a higher risk of core business processes failing.

“End-to-end process orchestration and automation are critical to delivering business outcomes. However, today’s digital infrastructures and processes are both complex and interdependent, making it a significant challenge,” said Kurt Petersen, senior vice president of customer success at Camunda. “In a constantly evolving landscape, organizations often struggle with siloed tools and technologies, which hinder their ability to streamline operations or achieve full visibility. Without decisive action, automation programs risk overwhelming organizations with fragile solutions, lack of comprehensive governance, excessive total cost of ownership, and increasingly reduced agility to meet changing business needs. Ultimately, companies who can’t get their automation under control will lose out to savvy competitors who have mastered process orchestration and automation.”

Download a copy of the report here.