• June 20, 2024

Automation continues to gain an increasingly larger foothold in businesses globally and IT professionals are expanding their use of technology available to organize those efforts. A new study conducted by Regina Corso Consulting and commissioned by Camunda found more than 90 percent of organizations are interested in process orchestration solutions to help guide automation strategies and initiatives.

As larger organizations accumulate more and more business processes to enable, optimize and automate the work they do, they increasingly are turning to process orchestration software to help design, manage, and monitor the processes individually and collectively across the entire company. According to global consultancy Everest Group, PO technology enables enterprises to orchestrate the flow of work across human workers, digital workers (including RPA, IDP, and conversational AI), and applications in long-running workflows.

Camunda’s The State of Process Orchestration Report 2023 also found nearly 70 percent of IT executives polled said its harder to visualize end-to-end processes in today’s more complex business environment and more than 90 percent agreed a well-defined workflow that offers connectivity across people, systems, and devices would help eliminate those complexities.

“As automation accelerates digital transformation journeys, so do new demands from customers,” said Jakob Freund, chief executive officer at Camunda. “This year’s State of Process Orchestration Report reveals how increased automation creates more challenges for organizations, especially with integration issues and siloed work. It’s clear that end-to-end orchestration is critical to streamline processes across people, systems, and devices.”