The Everest Group, a global technology consultant based in Dallas, has released its annual evaluation of process orchestration solution providers for 2024. The company, which produces a “PEAK Matrix” report for dozens of technology sectors including several related to intelligent automation, named two new entrants to the “Leaders” category. GBTEC and Tungsten Automation joined returners Appian, Microsoft, Pega and SS&C Blue Prism in its highest category of vendors in the space.
As larger organizations accumulate more and more business processes to enable, optimize and automate the work they do, they increasingly are turning to process orchestration software to help design, manage, and monitor the processes individually and collectively across the entire company. With the introduction of different AI tools into the mix, visibility over the entire landscape is more important than ever. According to Everest Group, PO technology enables enterprises to orchestrate the flow of work across human workers, digital workers, and applications in long-running workflows.
The assessment ranked 24 companies that provide PO technology either as a standalone solution or as part of an automation platform. It evaluated those firms on two axes—“market impact” and “vision and capability”—and separated them according to their position on the matrix into “aspirants,” “major contenders” and “leaders.”
In addition to the “leaders,” technology providers evaluated by Everest Group for the report include: AuraQuantic, Axon Ivy, Bonitasoft, Celonis, Decisions, Enate, EvoluteIQ, Genpact, Kissflow, Nintex, Nividous, Oracle, Pipefy, ServiceNow, UiPath, UST, Zoho and Zvolv.
While Everest Group sells a version of the report on its website that includes a full market and trend analysis, the graph showing the relative positions of the companies included in the evaluation is publicly available.