• February 18, 2025
Workday Launches Suite of Tools for Businesses to Manage Their AI Agents

Workday Launches Suite of Tools for Businesses to Manage Their AI Agents

As agentic AI exerts a larger influence in how organizations implement automation, businesses on the leading edge of leveraging the technology will need to devote more resources to managing AI agents. …

Cisco to Deploy AI Agents for Renewal Proposals, More to Follow

Cisco to Deploy AI Agents for Renewal Proposals, More to Follow

Networking and telecom giant Cisco said it has launched the AI Renewals Agent—the first of several AI agents it will deploy internally to autonomously accomplish complex tasks with no human intervention. …

Report: AI and Intelligent Automation in Policing

Report: AI and Intelligent Automation in Policing 

A U.K. consultancy focused on policing has issued a report detailing how law enforcement agencies there have been using AI to make themselves more efficient, what is standing in the way …

Study Finds 58% of Workers Using AI Agents, But Concerns Remain High

Study Finds 58% of Workers Using AI Agents, But Concerns Remain High

While hype in the media over using agentic AI to automate tasks, processes and workflows seems to be reaching a zenith, how many people are actually using it at work to …

Shopify Touts Intelligent Automation for E-Commerce Businesses

Shopify Touts Intelligent Automation for E-Commerce Businesses

E-commerce technology provider Shopify recently published a primer on its blog offering users of the platform a beginner’s guide to intelligent automation and how it could improve their e-com businesses. Shopify, …

Celonis Adds Execs to C-Suite and Market Leadership

Celonis Adds Execs to C-Suite and Market Leadership

Process mining technology provider Celonis recently made two significant additions to its global leadership team. The German company named Daniel Brown CPO and tapped Brice Faure to lead its efforts in …

Banco Azteca: Focusing Automation on Customers and Building Trust with Employees

Banco Azteca: Focusing Automation on Customers and Building Trust with Employees

When you think of the traditional and regulated world of financial institutions, the special effects and advanced technology of science fiction don’t usually spring to the top of anyone’s mind. But …

Report Says Complex Automation Environment Introduces Increased Risk

Report Says Complex Automation Environment Introduces Increased Risk

A new report says the risks associated with the increasing number of business processes and the technology used to automate them is becoming a concern for organizations. According to Camunda’s 2025 …

Celonis Launches Process Intelligence Apps for Four Use Cases

Celonis Launches Process Intelligence Apps for Four Use Cases

German process intelligence platform provider Celonis recently launched four new applications as part of its apps program that enables customers to implement solutions beyond the platform’s existing use cases. The new …

Report: IT Leaders Ready for Agentic AI to Automate Business Processes

Report: IT Leaders Ready for Agentic AI to Automate Business Processes

A UiPath study released this week finds 90 percent of IT executives believe the business processes of the organizations they work with would be improved by leveraging AI agents to automate …