NiCE, founded in the late 1980s to provide recording technology for the nascent call center industry, made an acquisition this week that bolsters its core customer service offering. The Hoboken, N.J.-based …
Late last week, OpenAI made a surprise announcement unveiling its new, general purpose AI agent integrated into ChatGPT. According to the blog post announcing the tool, ChatGPT agent takes the best …
Intelligent automation technology provider Automation Anywhere announced it has achieved AWS Competency certification for Generative AI from Amazon Web Services (AWS). The recognition, bestowed at the AWS Summit event in New …
While automation in the industrial sector often focuses on physical robots completing tasks in the real world, a Bay Area startup has emerged that will help heavy industry automate its digital …
Amazon CEO Andy Jassey recently dropped a big hint on how some enterprises are thinking of agentic AI, how it will affect their productivity and the number of human employees it …
Two companies in the intelligent automation space announced they have partnered with AWS to integrate their services with the cloud provider’s technology. Massachusetts-based Pegasystems said its partnership will integrate AWS Transform …
While hype surrounding the role AI agents will play in process automation has maintained its momentum, some recent voices have given rise to some doubt around how soon transformational change will …
While organizations rush headlong into AI implementations to automate their business processes, IT leaders remain concerned about how the technology will impact network and data security, according to a new report. …
An AI-first intelligent automation start up has emerged from stealth mode and announced a seed funding round worth $10 million. Based in Tel Aviv, Israel and New York City, ai.work said …
In October of 2024, the independent U.S. arm of global consulting giant Baker Tilly acquired an automation services company based in Reston, Va. called Alirrium. As a global consultancy, delivering digital …
