Because of its size, scope and the relatively manual nature of the processes across its many agencies, the U.S. federal government is uniquely positioned to benefit from automation, in general, and …
Most of us were ready to say goodbye to 2020 months ago. The calendar remained stubborn, but the time has finally come, and we are looking ahead to a new year …
The border of Suffolk County, N.Y. is 30 miles east of Manhattan and the county stretches nearly 100 miles to Montauk at the island’s eastern tip. It comprises 10 towns and …
Generally, automation means taking people out of the equation. But for San Francisco-based process orchestration technology provider Tonkean, automating business processes means considering people first. Founder and CEO Sagi Eliyahu’s background …
By Christopher Vitek, RPA Industry Veteran and Contact Center Specialist Over the last five years, chatbots have morphed into Intelligent Virtual Assistants (IVAs) and Robotic Process Automation (RPA) tools have evolved from …
State governments have emerged as a proving ground for RPA technology. And, with 180 different agencies and more than half a million full-time employees, Texas’s is one of the biggest. With …
By Christopher Vitek, RPA Industry Veteran and Contact Center Specialist Justifying the cost of technology solutions for your business can, at times, be challenging. But for contacts centers, just look at the …
Fair or unfair, federal agencies in the U.S. have not traditionally been known as nimble organizations living on the cutting edge of technology. The government, however, is embracing RPA. In June …
Dear RPA Today Community – We’re very excited to share with the entire RPA Today network our latest co-branded white paper. Along with enterprise technology company Appian, RPA Today has produced …
Sometimes a crisis reveals a new path. For the New Jersey court system and its CIO, Jack McCarthy, what started as a small experiment with RPA, blossomed into a movement as …
