Spending on RPA continues to accelerate, but businesses that don’t pair the technology with process intelligence are not getting all the return they can on the investments they’re making, according to …
In 2019, Gartner called robotic process automation (RPA) the fastest growing category in enterprise software. Today, RPA maintains that lofty status, despite the fact that the total RPA market is expected …
In the late 1980s, as call centers were becoming the main point of customer service contact for organizations, NICE was founded to offer solutions for recording those interactions. When the company …
One of the two firms that had been rumored to be in talks with Blue Prism has agreed to acquire the London-based RPA technology provider for $1.5 billion (£1.1 billion), according …
The notion of non-technical employees creating business applications outside the purview and control of IT can be very uncomfortable for CIOs. But, as more organizations implement low- and no-code RPA software …
By Joe Nieto, Director of Customer Engagement for Healthcare, Element Blue In 2020, U.S. hospitals and health systems totaled an estimated $323 billion in pandemic-related losses, leaving nearly half of them …
For generations, federal, state and local government agencies in the U.S. have suffered from the perception they are cumbersome, inefficient organizations that are unwilling to invest in cutting-edge technology private sector …
At KeyBank, digitization is all about simplifying services and processes. Digitization can take the form of process re-engineering, extending applications used, and/or RPA. “The more we digitize, the more seamless the …
The Virginia Information Technologies Agency (VITA), the executive department responsible for providing information technology services to other Virginia state agencies, has launched what it claims is the first public sector end-to-end …
Frank appraisals of the current state of RPA are encouraging. According to Stamford, Conn.-based consultancy Gartner, revenue from RPA software sales will grow nearly 20 percent in 2021 to $1.89 billion. …
