• December 10, 2024

Uniphore Acquires Red Box for Voice and Screen Capture in Contact Center Automation

Uniphore, a Bay Area technology provider specializing in automating customer service interactions, announced today it has acquired U.K.-based Red Box to bolster its ability to capture data from voice and screen …

Microsoft Partners with Blueprint to Ease RPA Migrations

Blueprint Software Systems, a Canadian company that makes software enabling businesses to more easily migrate from one RPA provider to another, today announced a partnership with Microsoft. Under the agreement, Microsoft …

Automating at the Intersection of Healthcare and Government

Proponents of government-provided healthcare often tout the benefits of low cost and expanded access to services. But in countries where governments and the provision of healthcare services collide, it can result …

Seeing Double: How Digital Twinning Can Optimize Your Automation Estate

By Tony Higgins, Chief Product Officer, Blueprint Software Systems While digital twins are often regarded as a concept that’s not quite ready for prime time, the truth is that a number …

UiPath Names Microsoft Vet Sheldon CPO

UiPath has tapped a 20-year Microsoft veteran as its new Chief Product Officer. While an official announcement from UiPath is pending, Graham Sheldon revealed on his LinkedIn profile that he made the …

Microsoft Launches Preview of Minit-Enhanced Process Mining Capability

Microsoft, which has spent significant resources over the past two years building out the process intelligence functionality of its Power Automate platform, this week unveiled a preview of those new capabilities. …

How AI & ML Helps Keep Your Team on the Right Track

By Rik Chomko, CEO, InRule Technology For many years, the mantra of the tech industry was to “move fast and break things.” While this approach brought us massive innovation over the …

Rebirth of an RPA Pioneer: SS&C Unveils Blue Prism Integration

RPA technology provider SS&C Blue Prism has an undeniable pedigree. One of the pioneers of process automation software, the company was even involved in coining the term “robotic process automation.” But, …

How Universities can use software automation to increase quality assurance, improve student experiences, and provide better use of resources

By Dr, David K. Rehr, and Mr. Dorin Munteanu, co-founders of The Robotic Process Automation Initiative at George Mason University. President Biden’s call for elimination of college student loan debt is …

New White Paper: What Matters Most in Attended Automation?

Robotic process automation (RPA) has become increasingly familiar to executives as businesses seek to increase productivity, reduce costs and bolster their resilience to face unanticipated disruptions. When most people talk about …