• May 21, 2024

Tech Woes an Opportunity for Growing Automation Services Provider Sector

Headlines began blaring in 2022 about layoffs in the tech sector. According to layoffs.fyi, so far in 2023 more than 200,000 tech workers have succumbed to the whims of organizations retrenching …

RPA Platform Migration: Do’s and Don’ts

While RPA migrations are becoming increasingly commonplace, organizations often have a difficult time determining what automated processes should be moved to their new intelligent automation platform and in what order. Should …

Air Force Brings RPA Training on the Road

The U.S. Air Force is hitting the road with RPA. According to a post on the Air Force District of Washington’s website, the Department of the Air Force Bot Operations Team …

Celonis Shows Off Upgrades on World Tour

Process mining giant Celonis recently embarked on a 10-city road show to demonstrate several new capabilities of its platform, including generative AI integration and a new way to model process data. …

Report: ‘Automation Generation’ Combats Burnout with Automation Software Technology

Employees, who are increasingly asked to produce more with fewer resources, are looking favorably on process automation solutions as a way to keep up, according to the results of a new …

Intelligent Automation Services Providers Proliferate as Challenging Business Environment Demands Efficiency, Cost Savings

In any economic downturn, businesses automatically begin retrenching and looking for opportunities to cut costs and become more efficient. As headlines in the tech industry continue to trumpet the bad news …

Conversational AI Shows Explosive Growth, Reports Say

Last year, less than two percent of contact center interactions between customers and agents were automated, according to global consultancy Gartner. By 2026, the Stamford, Conn.-based firm predicts that number will …

Annual AI Index Finds RPA ‘Most Embedded’ AI Technology in Business

Machine learning models, the development of which used to be the exclusive domain of academia, are now being produced most often by private industry and RPA is currently the biggest beneficiary, …

Microsoft Integrates Chat GPT into Power Automate

Open AI’s Chat GPT has thrust generative AI technology to the forefront of the general public’s consciousness in a way that has made it much easier for lay people to grasp. …

Gartner Releases First Ever ‘Magic Quadrant’ for Process Mining

As technology enabling organizations to automate business processes proliferates, adjacent tech that provides greater visibility into the processes themselves—process mining—has gained momentum and is being integrated into the software offerings of …