• July 24, 2024

As the quest for productivity and cost savings continues to drive intelligent automation software, robotic process automation technology is becoming a more important and established tool. For the fifth year in a row, IT consultant Gartner has produced a “Magic Quadrant” evaluating many of the top vendors offering RPA. And, this year’s top five are the same as 2022.

The list of “Leaders” includes Automation Anywhere, Microsoft, SS&C Blue Prism and UiPath, along with new entrant NICE.

Magic Quadrants, which Gartner produces for dozens of technology sectors, use a proprietary analysis to place industry vendors in a graph that plots “ability to execute” on one axis and “completeness of vision” on the other. Companies that exhibit a high degree of both (those in the upper right “quadrant”) are identified by Gartner as “leaders” in the space. Those it feels rank lower on either of the attributes are slotted as “visionaries,” “challengers” and “niche players.”.

The Stamford. Conn.-based consultancy characterizes RPA as a “tactical” technology that is being revolutionized by AI, forcing providers to adapt. By 2025, the firm expects 90 percent of RPA providers will have incorporated generative AI into their software.

In addition to the “leaders,” Gartner included 11 other RPA providers in its analysis: Appian, Cyclone Robotics, Hyland, IBM, Laiye, Nintex, Pegasystems, Samsung SDS, Salesforce, SAP and WorkFusion.