• November 21, 2024

RPA, Citizen Developers and Governance

By Christopher Vitek, RPA Industry Veteran and Contact Center Specialist. IBM debuted its first commercially available computer, the Model 701, on April 7, 1953. Shortly after that the first Information Technology …

RPA in Space

In 2017, the NASA Shared Services Center (NSSC) established the U.S. space agency’s first RPA program. NASA established the Intelligent Automation Services unit under the direction of the Automation Management Services …

Hyland Nabs German RPA Startup

Larger technology firms continue to gobble up RPA startups, hoping to augment their solutions with automation. The most recent example is Cleveland-based content services provider Hyland acquiring German RPA firm Another …

Salesforce to Enter RPA Space?

In the past year, several enterprise software behemoths have entered the RPA space through acquisition or significantly bolstered their presence including Microsoft, IBM and SAP. Published reports indicate that another software …

Recalibrating Your Automation Program: 4 Strategies to Help You Scale RPA

In a recent survey, 93 percent of C-level executives polled said they are deploying or extending automation capabilities in their organizations. Of those, 81 percent specifically indicated that RPA would play …

Where Giants Tread: Q&A with Microsoft’s Stephen Siciliano

In May 2020, Software juggernaut Microsoft made an enormous splash in the automation world when it acquired RPA technology provider Softomotive. Under the agreement, Microsoft added the Greek firm’s WinAutomation product …

C-Suite Spotlight: Blue Prism’s Terry Walby

In June 2019, U.K.-based RPA technology provider Blue Prism acquired Thoughtonomy. At the time, Blue Prism cited Thoughtonomy’s cloud-based platform and Software as a Service (SaaS) delivery model as key areas …

C-Suite Spotlight: Appian’s Michael Beckley

Appian has been thinking about workflows and automation for much of its 21-year history – far longer than robotic process automation has been in existence. But, its commitment to providing “low-code” …

RPA in Healthcare: Think Beyond Claims

By Christopher Draven, Manager of Automation, Blue Cross and Blue Shield of Kansas City. When RPA entered the landscape as a fully realized capability and toolset, it wasn’t long before healthcare …

RPA in Healthcare: From Crisis to Scale

With its heavy reliance on manual processes in the back office, healthcare has been an area of focus for RPA providers since the technology’s emergence a half decade ago. During the …