By Christopher Vitek, RPA Industry Veteran and Contact Center Specialist. IBM debuted its first commercially available computer, the Model 701, on April 7, 1953. Shortly after that the first Information Technology …
In 2017, the NASA Shared Services Center (NSSC) established the U.S. space agency’s first RPA program. NASA established the Intelligent Automation Services unit under the direction of the Automation Management Services …
Larger technology firms continue to gobble up RPA startups, hoping to augment their solutions with automation. The most recent example is Cleveland-based content services provider Hyland acquiring German RPA firm Another …
In the past year, several enterprise software behemoths have entered the RPA space through acquisition or significantly bolstered their presence including Microsoft, IBM and SAP. Published reports indicate that another software …
In a recent survey, 93 percent of C-level executives polled said they are deploying or extending automation capabilities in their organizations. Of those, 81 percent specifically indicated that RPA would play …
In May 2020, Software juggernaut Microsoft made an enormous splash in the automation world when it acquired RPA technology provider Softomotive. Under the agreement, Microsoft added the Greek firm’s WinAutomation product …
In June 2019, U.K.-based RPA technology provider Blue Prism acquired Thoughtonomy. At the time, Blue Prism cited Thoughtonomy’s cloud-based platform and Software as a Service (SaaS) delivery model as key areas …
Appian has been thinking about workflows and automation for much of its 21-year history – far longer than robotic process automation has been in existence. But, its commitment to providing “low-code” …
By Christopher Draven, Manager of Automation, Blue Cross and Blue Shield of Kansas City. When RPA entered the landscape as a fully realized capability and toolset, it wasn’t long before healthcare …
With its heavy reliance on manual processes in the back office, healthcare has been an area of focus for RPA providers since the technology’s emergence a half decade ago. During the …