• January 20, 2026

Solving Supply Chain Problems with Hyperautomation: Q&A with Vuram’s Arjun Devadas

The challenges facing us as a society are almost too numerous to count. But a quick scan of any news feed will certainly turn up two that are impacting us immediately …

Automation Anywhere Acquires Fortress IQ, Adds Process Mining Capability

As RPA evolves, it is becoming increasingly apparent that process intelligence is a vital part of any automation strategy and RPA vendors are expected to provide tools that make it possible. …

Solving the Problem of Unstructured Data in Automation

One of the hurdles that has impaired the adoption of intelligent automation at scale for many organizations is the sheer amount of unstructured data that underpins many business processes. Texts, CSVs, …

First Lesson: Look Before You Leap

The Internal Revenue Service (IRS) and the U.S. Navy are two of the largest organizations in the world. The potential for outsized impact to huge enterprises by implementing automation strategies is …

New White Paper: Using Process Intelligence to Address RPA’s Blind Spots

Spending on RPA continues to accelerate, but businesses that don’t pair the technology with process intelligence are not getting all the return they can on the investments they’re making, according to …

Assessing the State of Process Discovery

In 2019, Gartner called robotic process automation (RPA) the fastest growing category in enterprise software. Today, RPA maintains that lofty status, despite the fact that the total RPA market is expected …

C-Suite Spotlight: NICE’s Barry Cooper

In the late 1980s, as call centers were becoming the main point of customer service contact for organizations, NICE was founded to offer solutions for recording those interactions. When the company …

Vista Equity Acquires Blue Prism for $1.5 Billion

One of the two firms that had been rumored to be in talks with Blue Prism has agreed to acquire the London-based RPA technology provider for $1.5 billion (£1.1 billion), according …

Citizen Development: Organizational Change and Democratizing RPA in State Government

The notion of non-technical employees creating business applications outside the purview and control of IT can be very uncomfortable for CIOs. But, as more organizations implement low- and no-code RPA software …

Chatbots in Healthcare: Six Use Cases

By Joe Nieto, Director of Customer Engagement for Healthcare, Element Blue In 2020, U.S. hospitals and health systems totaled an estimated $323 billion in pandemic-related losses, leaving nearly half of them …