• December 23, 2024

Zurich Insurance Group Taps Celonis to Simplify and Digitize Processes

Swiss insurance company Zurich Insurance Group has partnered with process mining giant Celonis in an effort to gain more understanding of its processes, gather more insight from them, eliminate inefficiencies and …

Celonis and Stripe Partner, Each Will Leverage the Other’s Tech to Drive Value

German process mining firm Celonis and Irish payment technology company Stripe recently unveiled a partnership under which the organizations will adopt each other’s technology. Stripe, which rocketed to notoriety in the …

Uniphore Solution Leverages Emotional Intelligence for Virtual Sales Interactions

Uniphore, a Bay Area technology provider specializing in automating customer service interactions, which recently netted more than $400 million in new funding, has released an automation solution for sales organizations that …

Krista Software Nets $15 Million Funding Round for Intelligent Automation

Krista Software, an intelligent automation platform provider, has received a $15 million Series A funding round. Dallas-based Krista, which launched in 2016, said it will use the cash infusion to expand …

Most APAC Countries Lag Australia in RPA Adoption, Says Report

RPA has experienced significant adoption in the Financial Services sector, globally.  But according to a new report, even within geographic regions, there are wide disparities in adoption among different countries.  In …

AI Sales to Exceed $500 Billion Globally by 2023

Worldwide revenues from artificial intelligence (AI) software, hardware, and services, including those that enable intelligent automation, are expected to grow nearly 20 percent in 2022 to almost $433 billion, according to …

Uniphore Gets $400 Million in Series E Financing to Bolster Conversational AI in Contact Centers

Uniphore, a Bay Area technology provider specializing in automating customer service interactions, recently netted $400 million in new funding. The Series E round brings the company’s total amount raised to $610 …

Nintex Acquires Third Company in 16 months, Kryon

Nintex, a process automation technology provider based in the Seattle area, has acquired process discovery leader and RPA provider, Kryon. Israeli based Kryon is Nintex’s third acquisition in 16 months and …

RPA’s Time is Now: Report Says 75% of Execs Predict Automation Will Disrupt Their Industry in 2022

While the benefits of RPA and intelligent automation have been touted for several years, implementation at scale is still relatively nascent. According to a new report, however, many executives expect the …

Firm Introduces Bias Detection to AI-based Automation Platform

Bias in human decision making is a well-known and oft-studied challenge for people in every facet of their lives. Artificial intelligence, which uses machine learning to make predictions on which decisions …