A UiPath study released this week finds 90 percent of IT executives believe the business processes of the organizations they work with would be improved by leveraging AI agents to automate them. More than three quarters of them (77 percent) say they will or are planning to invest in agentic AI solutions this year.
New York City-based UiPath has bet big on the technology, with huge announcements and education at its annual FORWARD + Tech Ed event in October and a significant partnership with Microsoft launched in Q4 of 2024. AI agents have also dominated tech news in recent months, with their promise of being able to automate ever more complex workflows.
According to the results of the study, IT leaders cited improved oversight of business workflows (58 percent), increased integration among applications (53 percent), and the automation of complex business workflows (52 percent) as the main reasons they would consider implementing AI agents as part of their automation efforts. Nearly 90 percent of those polled said interoperability between different AI technologies is essential or significant to their organizations.
“Agentic AI is a transformative approach that greatly expands and enhances the ability to automate larger, more complex business processes,” said Daniel Dines, Chief Executive Officer and Founder of UiPath. “For agentic AI to have meaningful impact, organizations need to provide agents with the needed foundation to intelligently plan and synchronize actions across robots, agents, people, and systems, all within enterprise-grade governance and security. The most powerful use cases for agents will be those that can orchestrate across business systems.”
The UiPath 2025 Agentic AI Research report presents the results of a study that polled 252 U.S. IT executives in October 2024. All were vice presidents or directors of IT at companies with more than $1 billion in revenue and said they were familiar with AI and automation.