As the market for AI-powered intelligent automation grows, the component technologies of the platforms that deliver it are becoming more complex. Intelligent Document Processing (IDP), a capability that supports orchestration and …
Direction is the foundation of automotive travel. And Love’s Travel Stops, a company that has welcomed weary American road warriors for more than 60 years, knows where it’s going. It’s family-owned …
As technologies that can be applied to process automation continue to proliferate, platforms that can integrate the growing number of tools and capabilities involved are becoming increasingly important for businesses. Those …
Lake Michigan Credit Union (LMCU), one of the nation’s largest mortgage lenders, has spent the past few years confronting market volatility, shifting rate cycles and rising member expectations. Those realities made …
The thorniest ongoing challenge for automation providers in an AI age is allaying workers’ fear that the technology is an existential threat to their livelihood. In the face of that, and …
Hundred-year-old businesses are not generally where you expect leading-edge technologies to emerge. But, according to Maxim Ioffe, Global Intelligent Automation Leader at Wesco, an organization with a long institutional memory is …
As agentic AI begins to take over as the dominant technology driving process automation platforms, KPMG this week launched a global business services unit that leverages the increasingly popular tech. The global …
Greenlight Consulting has built its reputation by spotting opportunity early and adapting fast. The company, which has evolved from its roots in quality assurance to delivering enterprise grade automation and AI …
Mark Geene understands there’s a big difference between an agent that books your personal travel and one that processes a million claims a month for a health insurer. The distinction matters …
Platforms that automate business processes have undergone significant change since Automation Today began covering the space in the late 2010s. But, as they have evolved to include technologies from natural language …
