• June 14, 2024

Blueprint Launches ‘Process Discovery’ Tool

Understanding business processes and the tasks that comprise them is becoming an increasingly important part of any automation strategy. Blueprint Software Systems, a Toronto-based provider of automation design environment technology, said it …

Uniphore Acquires Jacada for Contact Center Automation

Uniphore, an early mover in conversational service automation, has acquired Jacada, an Atlanta-based provider of AI- and RPA-powered virtual assistants for contact centers. Uniphore said Jacada’s low code/no code platform will …

Blue Prism Partners with Online Learning Platform to Expand RPA Training

As an emerging technology, RPA and other automation technologies suffer from a familiar challenge: how do people learn about it if there is no established professional training track in higher education? …

Appian Opens Japanese Headquarters

Low-code automation platform provider Appian announced it has opened an office in Japan. The MacLean, Va.-based company said a physical presence in Japan is necessary to address the opportunity for automation …

KeyBank: A Digitization Journey

At KeyBank, digitization is all about simplifying services and processes.  Digitization can take the form of process re-engineering, extending applications used, and/or RPA. “The more we digitize, the more seamless the …

UiPath First Automation Firm to Join Software Service Collaborative

UiPath has joined the software industry’s largest vendor-neutral support alliance enabling it to leverage external engineering and customer success assets. As part of TSANet, UiPath said it can fast-track interactions with …

Daloopa Nets $20 Million for Automated Data Extraction

A New York City-based company specializing in automating data extraction for financial institutions secured a $20 million finding round. Daloopa provides an AI-based software solution enabling financial analysts to avoid the …

Blueprint Partners with Microsoft to Make Changing Vendors Easier

One of the reasons companies stick with a technology vendor they might not be 100 percent happy with is the time and expense associated with changing. Blueprint Software Systems, a Toronto-based …

Virginia Commits to RPA Statewide

The Virginia Information Technologies Agency (VITA), the executive department responsible for providing information technology services to other Virginia state agencies, has launched what it claims is the first public sector end-to-end …

Automation Anywhere Names New CIO

RPA technology provider Automation Anywhere has named a new Chief Information Officer. Sumit Johar assumes the CIO role at San Jose, Calif.-based Automation Anywhere after five years in the same role …