The U.S. Department of Veterans Affairs (VA), in the midst of an effort to modernize its systems and training methods, is seeking input from automation professionals, among others, to learn about …
XpertRule is a U.K.-based automation software provider with DNA that reaches back to the prehistory of artificial intelligence. Akeel Attar, the company’s founder and CEO, met with an Edinburgh University professor …
UiPath is widely expected to make its debut Wednesday as a publicly traded company on the New York Exchange (NYSE). It is the most anticipated IPO the relatively nascent RPA space …
For companies considering RPA or trying to scale existing programs, process mining is becoming an indispensable companion technology. While governance, design, executive buy-in and cross-departmental cooperation are all important to successful …
Digital transformation is a phrase that has become a mantra for nearly every organization. The essence of digital transformation can vary significantly from business to business, but one of the bedrock …
While drive-through mass vaccination sites and access through drug store and retail chains are becoming a bigger part of the nationwide Covid-19 vaccination distribution effort, large health systems and hospitals have …
In the 2010 movie The Social Network, Mark Zuckerberg’s ambition for Facebook crystalized in a nightclub meeting with tech superstar Sean Parker. They were discussing Facebook’s early sales, which were in …
Agencies of the U.S. federal bureaucracy are not often effective case studies for the use of cutting-edge technology. If a technology gains a foothold, however, they often ARE great examples of …
NICE was founded in the late 1980s focused on enabling companies to record their contact center interactions. Since then, it has grown organically and via acquisitions into a $1.6 billion enterprise …
By Christopher Vitek, RPA Industry Veteran and Contact Center Specialist In 2021, the banking industry will be subjected to more profit-sucking regulations than ever before. The effects of Covid, the SolarWinds security …
