Uniphore, an early mover in conversational service automation, has acquired Jacada, an Atlanta-based provider of AI- and RPA-powered virtual assistants for contact centers. Uniphore said Jacada’s low code/no code platform will …
As an emerging technology, RPA and other automation technologies suffer from a familiar challenge: how do people learn about it if there is no established professional training track in higher education? …
Low-code automation platform provider Appian announced it has opened an office in Japan. The MacLean, Va.-based company said a physical presence in Japan is necessary to address the opportunity for automation …
At KeyBank, digitization is all about simplifying services and processes. Digitization can take the form of process re-engineering, extending applications used, and/or RPA. “The more we digitize, the more seamless the …
UiPath has joined the software industry’s largest vendor-neutral support alliance enabling it to leverage external engineering and customer success assets. As part of TSANet, UiPath said it can fast-track interactions with …
A New York City-based company specializing in automating data extraction for financial institutions secured a $20 million finding round. Daloopa provides an AI-based software solution enabling financial analysts to avoid the …
One of the reasons companies stick with a technology vendor they might not be 100 percent happy with is the time and expense associated with changing. Blueprint Software Systems, a Toronto-based …
The Virginia Information Technologies Agency (VITA), the executive department responsible for providing information technology services to other Virginia state agencies, has launched what it claims is the first public sector end-to-end …
RPA technology provider Automation Anywhere has named a new Chief Information Officer. Sumit Johar assumes the CIO role at San Jose, Calif.-based Automation Anywhere after five years in the same role …
A new report from global consultancy Deloitte says 2021 will be the year federal agencies incorporate AI into the work of human teams more often and in more ways. According to …
