A new report from global consultancy Deloitte says 2021 will be the year federal agencies incorporate AI into the work of human teams more often and in more ways. According to …
Nearly two thirds of organizations globally have active RPA initiatives that have produced an average ROI of 250 percent, according to the results of a new study. Bay Area RPA technology …
Hoboken, N.J.-based software provider NICE has formalized a code of ethics around RPA and intelligent automation it says is an industry first. The company’s Robo-Ethical framework comprises five guiding principles companies …
Jacada, an Atlanta-based provider of AI- and RPA-powered virtual assistants for contact centers has analyzed conversations and posts from call center employees on various social media platforms and forums. The company …
Frank appraisals of the current state of RPA are encouraging. According to Stamford, Conn.-based consultancy Gartner, revenue from RPA software sales will grow nearly 20 percent in 2021 to $1.89 billion. …
