• December 23, 2024

RPA Company Analyzes Contact Center Agent Complaints on Social Media for Ways to Reduce Their Stress

Jacada, an Atlanta-based provider of AI- and RPA-powered virtual assistants for contact centers has analyzed conversations and posts from call center employees on various social media platforms and forums. The company …

Brazilian Banks Make RPA a Top Priority, Says Report

Data continues to pour in from across the globe detailing RPA’s expansion. The latest comes from a Deloitte study carried out on behalf of Brazilian banking industry association Febraban that notes …

Tonkean Raises $50 Million Series B for No-Code ‘Human-in-the-Loop’ Automation

Bay Area automation platform provider Tonkean has netted $50 million in a Series B funding round. The company said it will use the funds to hire more engineers and go-to-market teams …

GMU RPA Initiative Releases Paper for Non-IT Audience

George Mason University and its RPA Initiative at the Center for Business Civic Engagement has released a paper outlining, specifically for a non-IT audience, the promise and opportunity RPA provides for …

Open-Source Platform Robocorp Nets $21 Million Funding Round

RPA technology provider Robocorp has secured a $21 million Series A funding round.  The San Francisco-based startup offers an open source platform where developers can leverage a suite of free tools …

UK NHS Data Strategy Includes Heavy Dose of RPA

The data strategy promised by the U.K. government health provider in November is expected to be published this week and will lean heavily on RPA and intelligent automation to improve the …

Small Businesses Approved by GSA to Supply U.S. Government with Emerging Tech Solutions

The General Services Administration chose more than 400 small businesses as winners of technology contracts totaling up to $50 billion. The process choosing the contractors, called the 8(a) Streamlined Technology Acquisition …

RPA Driving M&A Activity

Two acquisitions that touched the automation world were announced this week. In Europe, German automation consultancy Roboyo said it has acquired Stockholm, Sweden-based AKOA and claims the resulting company will be …

API Platform to Expand Automation Capability with $120 Million Series C

Nylas, an API platform enabling developers to build features for email, scheduling and work automation tools, has attracted a $120 million Series C investment that includes participation from some fintech luminaries. …

New White Paper Details How Familiar Brands Got Started with RPA

Despite the relative popularity of RPA, it is still a nascent technology that requires resources and expertise to implement. Even companies that have recognized the benefits of automation and understand the …