Auscura, a Chicago area technology provider focused on communication solutions for healthcare providers, has launched a new version of its software that includes intelligent automation capabilities. The most recent version of its SmartContact platform uses automation and data analytics to personalize patient interactions and improve understanding of patient needs.
“A crucial need in the healthcare industry is effective and efficient communication,” the company said. “With automated messaging systems, the platform ensures a timely and accurate exchange of information. This automation improved patient outcomes by uncovering which patients are having an unexpected worsening of their condition, should return for an urgent re-evaluation, require modification of their aftercare plan, and cannot afford a prescription medication.”