As the quest for productivity and cost savings continues to drive intelligent automation software, robotic process automation technology is becoming a more important and established tool. For the fifth year in …
While generative AI technology has garnered headlines and spawned new versions of many popular technologies—including intelligent automation platforms—it is not yet significantly impacting global IT spend, according to a Gartner report. …
Headlines began blaring in 2022 about layoffs in the tech sector. According to layoffs.fyi, so far in 2023 more than 200,000 tech workers have succumbed to the whims of organizations retrenching …
After shedding more than 160,000 workers in 2022, tech companies globally have already eclipsed that mark in 2023, according to layoffs.fyi. From January through May, the tracking website found more than …
In any economic downturn, businesses automatically begin retrenching and looking for opportunities to cut costs and become more efficient. As headlines in the tech industry continue to trumpet the bad news …
Earlier this Spring, global IT consultancy Gartner emphasized the growing influence of process mining by releasing its first “Magic Quadrant” report evaluating technology providers in the sector. The company the report …
Last year, less than two percent of contact center interactions between customers and agents were automated, according to global consultancy Gartner. By 2026, the Stamford, Conn.-based firm predicts that number will …
As technology enabling organizations to automate business processes proliferates, adjacent tech that provides greater visibility into the processes themselves—process mining—has gained momentum and is being integrated into the software offerings of …
RPA Today has registered its name with the United States Patent and Trademark Office (USPTO) and received a trademark from the U.S. agency. RPA Today has been delivering news, information and …
As businesses continue to look for ways to automate business processes and expand the number of employees capable of implementing intelligent automation beyond IT personnel to business line staff, low-code development …