Illinois-based Discover Financial Services opened a Customer Care Center and technology hub in the Chatham neighborhood of Chicago’s South Side last August and one of its main mandates is technology upskilling, …
As the quest for productivity and cost savings continues to drive intelligent automation software, robotic process automation technology is becoming a more important and established tool. For the fifth year in …
In its annual employment outlook, the intergovernmental Organization for Economic Co-operation and Development (OECD) assessed the potential for job losses as a result of increasing AI implementation. The 38 member states …
A new report confirms the outsized role the public sector is playing in driving digital transformation, including the implementation of intelligent automation technology. Titled Seeds of Change, the General Dynamics Information …
The United States remains the undisputed leader in AI investment, innovation and implementation, according to the fourth annual Global AI Index. The U.S. and China have ranked first and second for …
Headlines began blaring in 2022 about layoffs in the tech sector. According to layoffs.fyi, so far in 2023 more than 200,000 tech workers have succumbed to the whims of organizations retrenching …
While RPA migrations are becoming increasingly commonplace, organizations often have a difficult time determining what automated processes should be moved to their new intelligent automation platform and in what order. Should …
The U.S. Air Force is hitting the road with RPA. According to a post on the Air Force District of Washington’s website, the Department of the Air Force Bot Operations Team …
Process mining giant Celonis recently embarked on a 10-city road show to demonstrate several new capabilities of its platform, including generative AI integration and a new way to model process data. …
Employees, who are increasingly asked to produce more with fewer resources, are looking favorably on process automation solutions as a way to keep up, according to the results of a new …