• January 10, 2026

Discover Offering Upskilling to Turn Agents into RPA Developers

Illinois-based Discover Financial Services opened a Customer Care Center and technology hub in the Chatham neighborhood of Chicago’s South Side last August and one of its main mandates is technology upskilling, …

Automation Anywhere, Microsoft, NICE, SS&C Blue Prism and UiPath Top Gartner List of RPA Providers

As the quest for productivity and cost savings continues to drive intelligent automation software, robotic process automation technology is becoming a more important and established tool. For the fifth year in …

ABBYY Tabs VonBurg for New C-Level Customer Role

ABBYY has expanded its C-suite by adding the role of chief customer officer (CCO) and has named automation industry vet Chip VonBurg to the post. The Bay Area intelligent automation provider …

NHS Expects Patient Benefits from SS&C Blue Prism Partnership

SS&C Blue Prism and Britain’s National Health Service (NHS) are partnering to accelerate process automation for the U.K.’s publicly funded healthcare system. This agreement with NHS Shared Business Services (SBS) will …

Finovate Adds RPA to Awards Categories

As intelligent automation and related technologies continue to gain adoption, ways to highlight interesting use cases are proliferating. Most recently, Finovate, a series of events based on short demonstrations of fintech …

Productivity Through Automation a Tech Priority for Federal Agencies, Says Report

A new report confirms the outsized role the public sector is playing in driving digital transformation, including the implementation of intelligent automation technology. Titled Seeds of Change, the General Dynamics Information …

ABBYY, Doculabs Partner on Process Mining

Doculabs and intelligent automation platform provider ABBYY recently announced they have partnered to enable clients of the Chicago-based consultancy to leverage process mining technology. Under the agreement, Doculabs clients will have …

George Mason’s RPA Initiative Changes to Intelligent Automation Initiative

As artificial intelligence becomes more integrated into process automation software, industry nomenclature is evolving. A recent example is the newly renamed “Intelligent Automation Initiative” at George Mason University in Fairfax, Va. …

Tech Woes an Opportunity for Growing Automation Services Provider Sector

Headlines began blaring in 2022 about layoffs in the tech sector. According to layoffs.fyi, so far in 2023 more than 200,000 tech workers have succumbed to the whims of organizations retrenching …

RPA Platform Migration: Do’s and Don’ts

While RPA migrations are becoming increasingly commonplace, organizations often have a difficult time determining what automated processes should be moved to their new intelligent automation platform and in what order. Should …