NiCE, founded in the late 1980s to provide recording technology for the nascent call center industry, made an acquisition this week that bolsters its core customer service offering. The Hoboken, N.J.-based …
Two companies in the intelligent automation space announced they have partnered with AWS to integrate their services with the cloud provider’s technology. Massachusetts-based Pegasystems said its partnership will integrate AWS Transform …
NICE Actimize, a technology platform for financial institutions enabling them to automate antifraud efforts and AML compliance recently announced it would integrate AI agents into the platform to help users predict …
The Everest Group, a global technology consultant based in Dallas, has released its annual evaluation of the task mining software market with a minor shakeup at the top. The company, which …
As the quest for productivity and cost savings continues to drive intelligent automation software, robotic process automation technology is becoming a more important and established tool. For the fifth year in …
The Everest Group, a global technology consultant based in Dallas, has released its annual evaluation of the robotic process automation software market. The company, which produces a “PEAK Matrix” report for …
A familiar group of names topped a recent evaluation of technology providers in the RPA sector, with one addition. This is the fourth year in a row Gartner produced a “Magic …
The Everest Group, a global technology consultant based in Dallas, has released its annual evaluation of the task mining software market. The company, which produces a “PEAK Matrix” report for providers …
RPA technology provider NICE unveiled a new version of its RPA platform that includes several upgrades to its NICE Employee Virtual Attendant (NEVA) including embedded on-screen web callouts that make NICE’s …
Quadrant Knowledge Solutions, a global technology consultant based in India, has released its annual evaluation of the robotic process automation software market. The company, which produces a “SPARK Matrix” report for …
